Help Center:
We're here to help you with any questions or issues you may have while using Spotneats. Here are some common questions and answers to help you get started:
How do I place an order?
To place an order, simply download the Spotneats app, browse local restaurants, select your items, and choose your delivery or pickup options. Once you've paid for your order, you'll receive a confirmation and an estimated delivery or pickup time.
How do I pay for my order?
We offer a variety of payment options, including credit card, and other digital wallets. Once you've selected your items and delivery or pickup options, you can choose your preferred payment method and complete your order.
How do I track my delivery?
Once your order is on its way, you can track it in real-time through the Spotneats app. You'll receive updates on its progress, including estimated delivery time and any delays or issues that may arise.
What if I have a problem with my order?
If you encounter any issues with your order, such as missing items or incorrect items, please contact our customer support team immediately. We'll do our best to resolve the issue and ensure your satisfaction.
Can I cancel my order?
If you need to cancel your order for any reason, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that cancellations may not be possible once the restaurant has started preparing your food.
If you have any other questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you and ensure your satisfaction with our service.
Thank you for choosing Spotneats, the easiest and most convenient way to enjoy delicious food from your favorite local restaurants!